If you are an avid user of Instagram, there’s a high chance that you use Instagram Messenger often.
Have you ever received an Instagram message that is black? Or have you ever sent any Instagram message which appears black?
Sometimes your Instagram messages may appear black for no particular reason. It can be quite worrying since you will not be able to see what your friend on Instagram has sent.
In this article, you are going to learn why your Instagram messages are black. You are also going to learn how to fix Instagram messages being black.
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Why Are My Instagram Messages Black?
In the course of using Instagram messenger, you may sometimes send or receive messages which appear black.
If you find yourself asking why your Instagram messages are black, it means that there is no visibility and you cannot see what you have sent or received.
Several reasons could cause this.
First of all, it could be a bug or a glitch on Instagram that is causing this. The Instagram server may be down.
Also, you may be using an older version of the Instagram app which is why your messages keep getting black.
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How to Fix Blacked-Out Instagram Messages
Below are methods that you can use to fix your Instagram messages being black.
Fix 1: Update Your Instagram App
The reason why your messages may be appearing black is that you are not using the latest version of Instagram. You must update the Instagram app.
Open App Store for iPhones or Google Play Store for Android to update the Instagram app.
Tap on the profile picture that appears on the top right corner of the home page to access your profile.
Scroll through The apps and tap on the “Update” button beside the Instagram app. After successfully updating your Instagram app, the issue of seeing black messages should be resolved.
On your profile, tap on “Manage Apps and device” to access all your apps if you are using Android. If you are using iPhone, a list of your apps is presented right away.
Fix 2: Turn On Dark Mode
You may also try turning on your phone’s dark mode to try and solve the problem on Instagram.
If after updating the app the problem persists, try turning on your phone’s dark mode.
For Android: Navigate to your Android Settings and scroll down to Display and tap on it. On the Display page enable dark theme for your phone.
For iPhone: Navigate to Settings on the iPhone and tap on Display & Brightness. Tap Dark, and then return to Instagram to read your messages.
Turning on dark mode on your phone can solve the issue of black messages on Instagram.
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Fix 3: Update Instagram Messaging
You can also update the Instagram messaging feature on your Instagram if you haven’t already.
Go to the Instagram app and tap on your profile picture at the bottom right corner of the page. Tap on the menu button.
On the page that appears next, tap on “Update Messaging”. Tap on “Update” to update your Instagram messaging.
You’ll only see the Update messaging if you haven’t previously updated before.
Fix 4: Reach Instagram For Assistance
If you are not successfully able to solve Instagram black messages after going through all these solutions.
You may have to resort to reporting the issue to Instagram for assistance. Here is how to go about it.
Step 1: Open Instagram
If you have not already logged into your account you have to provide your e-mail and password to log in.
Step 2: Go To Profile
Tap on your profile picture at the bottom right corner of the page.
Select the options button [hamburger button] found at the top right corner of the profile page and select “Settings”.
Step 3: Report Your Issue
Tap on “Help” and tap on “Report a problem”.
Instagram will then instruct you to return to where you had an issue with the app and shake your phone to report the problem.
Conclusion
Seeing black messages on your Instagram could mess up your experience of the social media platform.
Black messages are sometimes caused by bugs and glitches in the app. It can also be because you are not using the latest version of Instagram.
To solve this issue, you can update your Instagram to the latest version. You can also turn on dark mode in your phone’s settings to help solve the issue.
If the offered solutions do not work, you may have to reach Instagram for your issue to be addressed.
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Frequently Asked Questions
Why are my Instagram messages black?
First of all, there could be a bug or a glitch on Instagram that is causing this. The Instagram server may be down. Also, you may be using an older version of Instagram.
Can you read black Instagram messages?
This means that there is no visibility and you cannot see what you have sent or received.
